Tax & invoicing
Charge the right VAT on every booking and hand customers a clean, branded tax invoice you control.
Open Settings → Taxes. Two tabs live here: Tax sets the VAT your customers are charged, and Invoice controls how their invoice looks.
Set your VAT
Turn on VAT registered and fill in the Rate (for example 5% in the UAE, 15% in KSA), your Tax authority, and your Tax registration number (TRN) — which is required once you're registered and prints on customer receipts. The rate applies to all new bookings from the moment you save.
Not registered? Leave the switch off and Gloora adds no tax to any booking.
Inclusive or exclusive — the choice that changes what customers pay
Pricing type decides whether VAT sits on top of your listed price or inside it. On exclusive, a 100 service becomes 105 at checkout — tax is added. On inclusive, the price stays 100 and the VAT is worked out from within it. The page shows a live worked example as you toggle, so you can see the exact effect before saving.
Customise the invoice
The Invoice tab is where you shape the tax invoice customers receive, with a live preview beside the form that updates as you type.
- Identity — pick the Brand that themes the header, set your Business display name, and choose an Invoice number prefix so invoices number cleanly (for example
INV-2026-0001). - Copy blocks — add Footer text, Terms & conditions and Payment instructions to spell out how and when you're paid.
- Toggles — decide what shows: Show logo, Show TRN, Itemize tax per line, and a Show tip line when one was collected.
When your VAT is set, the preview labels the document a Tax Invoice and shows the tax exactly as customers will see it. Save changes to apply.