Financial reports

Four reports answer the money questions every owner asks at month-end, and a fifth closes each day as it ends. They all share the same date range, branch filter, Simple / Advanced switch and CSV export — see Reports & analytics for those. Here's what each one tells you and the decision it drives.

Profit — what you actually kept

The Profit report is your profit-and-loss statement in plain language. It starts from Total income, subtracts what your products cost you, what your team costs, and your bills, and lands on the one number that matters: Profit.

The How your income becomes profit chart walks you from top-line down to take-home so you can see exactly where the money goes, and Profit margin over time shows whether your margin is getting healthier month over month. It also puts Cash collected next to what you earned, so you can tell how much has actually landed versus what customers still owe you.

Turn on % of income to read every line as a share of income — the fastest way to catch a cost quietly creeping up.

Income — where the money comes from

The Income report breaks your sales apart so you can see what's really carrying the business. Alongside Total income it shows your Average sale and Average spend per customer, then splits the money three ways in Revenue mix — services, products and memberships — so you know which stream to lean into.

From there it ranks your Branch share, your Top services and your Top customers, and plots the Revenue trend over the window. For the current month you also get a Month-end forecast and Goal pacing against a goal you set with Set goal, so you know by the 10th whether you're on track. Tips collected are shown separately and flagged as pass-through — they go straight to staff and are never counted as your income.

Expenses & product costs — the cost side

The Expenses & product costs report is the mirror image of Income: everything going out. It leads with Total bills, What your products cost you (what the products you sold cost you to buy) and your Profit before tax set-aside.

Where the bills go and the Bills by category table show where your spend actually goes, and Product cost by item pinpoints which retail lines eat the most cost. The part to watch is Overdue bills by age: it groups Unpaid bills by how overdue they are, so nothing slips past its due date.

Tax — money you're holding, not earning

The Tax report tracks the tax you've charged customers. Tax collected is the headline, with Sales the tax applies to and your Average tax rate beside it — a steady rate is healthy, a sudden swing can mean some sales weren't taxed.

Where this revenue goes makes the split obvious: how much you keep versus how much the tax authority is owed. The Filing periods ledger then tracks each period's Owed against its deadline, flags anything Overdue, and lets you log a payment with Record remittance once you've filed.

Closing the day — the till slip

The Daily Closure report is the one you open at the end of every shift, not at the end of the month. Pick a day (it defaults to today in that branch's own timezone) and it lays out the whole till on one page: Total collected as the headline, then Cash, Cards, Other methods, Tips, VAT, Commissions, Expenses and Net after expenses. Wallets like Tabby and Tamara are named one by one under Others rather than hidden in a lump, so you know exactly who owes you what.

Underneath, By payment method shows every method that moved money, and the bold line at the bottom states the reconciliation your bookkeeper will check: Collected − refunds = net settled. Nothing on this page is a new calculation — the takings come from the Payments Ledger, the tax from your completed sales, and the commission from the same payroll engine that pays your team.

Under that, What you sold today breaks the day's revenue into Services, Add-ons, Products and Memberships — so a day where the retail shelf carried you reads differently from one where the chairs did. Then What the day cost lists every expense dated to that day, paid or still owed, with the supplier and who fronted it; Net after expenses is simply the settled till minus that total. Expenses are only shown to team members whose role can see finance or manage expenses — for anyone else the figures show a dash and the reason, never a zero. Nothing here is a new calculation either: the revenue mix comes from the same journal the Revenue report uses, and the costs come from the same rows as your P&L, on the same accrual basis (an expense counts on the day it was incurred, whether or not it has been paid yet).

What you download

• Download Excel is one workbook with seven sheets: the day summary, one row per payment method, commissions by staff (when payroll is set up), one row per service line of the day (time, booking, client, staff, item, quantity, price, discount, tax, payment status) straight from the revenue journal, one row per invoice, one row per revenue type (services, add-ons, products, memberships, with lines / gross / discount / tax / net), and one row per expense (time, branch, category, supplier, description, amount, paid, who fronted it, vendor invoice number). The service-line sheet is the one to pivot by staff or by service; the expense sheet is the one your bookkeeper will want.
• Download invoices downloads a ZIP with every invoice of the day as a PDF, one file per completed booking, named by invoice number and booking code. It is never blocked by open bookings.
• Print prints the page as your till slip.

The summary is money collected that day; the service-line, revenue-type and invoice sheets are the bookings served that day. A late payment for an earlier visit shows in the totals but not in the invoice list — that is the day's cash, not a mistake. For the same reason, never add "sold today" to "collected today": they are two different questions about the same date.