Running multiple branches
One account, many locations — what Gloora shares across your branches and what each one keeps its own, from hours and tax to pricing, staff, and your bill.
A branch in Gloora is a real, physical location that takes bookings — and a single account runs as many as you need. What makes a chain manageable is the split between what Gloora shares and what it keeps separate: your services, your brand, and your client book are common to the whole business, while each branch keeps its own hours, taxes, pricing, and team. Build a service once; run every location on its own schedule.
The branch switcher
Everything you view in the dashboard is scoped to a branch, and you steer that scope from the branch switcher in the sidebar. With a single location it's just a quiet label; the moment you have two or more it becomes a searchable picker — reach it from anywhere with ⌘B.
Pick one location and your calendar, bookings, and reports narrow to it. Pick All branches and you see the whole business at once — the aggregate view for an owner watching the group. Your choice sticks between visits, so each team member lands where they actually work.
What's shared, what's per-branch
This split is the heart of multi-location, and it's worth holding in your head.
Shared across every branch
- Your catalog — services, packages, products. Build the menu once and every branch draws from it.
- Your clients — one client book for the whole business, so a regular recognised at one location is the same record at another, with a single visit history.
- Your brands — one visual theme can dress many branches' booking pages at once.
Its own, per branch
- Hours — a default weekly schedule under Working hours, plus Seasonal hours windows for Ramadan or summer and one-off Closures.
- Pricing — the same service can carry a different price at each location, even in a different currency for a branch in another country.
- Tax — Tax & Invoicing holds the trade license and tax ID that print on that branch's receipts.
- Booking policy — the cancellation, no-show, and deposit windows under Booking policy.
- Staff — team members belong to the branches they work at, so calendars and payroll stay clean per location.
Inherit by default, override only where it matters
Currency, VAT, and booking policies flow down from your organization automatically — most branches need zero tax or policy setup. Only when a location genuinely differs do you turn on Override organization defaults and give it its own; the Tax override column on the branches list shows at a glance which ones you have. Trade license and tax ID are the one exception — they always carry per-branch, because UAE and KSA law requires it.
For the step-by-step of adding a location and dressing its booking page, see Branches & brands.
Reporting per branch
Because every booking, sale, and tax line is stamped with the branch it happened at, each report can zoom to a single location or open up to the group. Financial reports carry a Branch filter — set it to one branch for just that location's numbers, or All branches to see the whole business. Some reports, like tax, break the totals out by branch on a single screen, so you can tell which location owes what without switching context.
Branches and your bill
Branches aren't only an operational unit — they're the unit your Gloora subscription is priced on. Each open location counts as one of your BRANCH CAPACITY, and your plan rate multiplies by that count. The reward for scale is a bigger volume discount per location as you grow.
You add and remove capacity from BRANCHES & ADD-ONS on the subscription page. Adding a branch takes effect immediately with a prorated charge; removing one applies at your next renewal — and you can't drop capacity below the number of branches you actually have open, so archive a location first. The full mechanics live in Billing & your subscription.