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Account & settings

The organization-level identity, address, and compliance details every branch, invoice, and booking page inherits — and where the rest of your workspace settings live.

Open Settings in the sidebar. This is your workspace control room — everything that's true once for the whole business rather than per booking. It's owner-only: your team only sees it if you hand them a role that grants it.

Settings holds your Account, your Branches and Brands, your Team and Roles, plus Payments, Taxes, Customer Notifications, and your Subscription. This guide covers the first stop: your Account.

Your account

SettingsAccount is your organization's identity — the details that flow onto every invoice, your public booking page, and your analytics. It opens read-only; press Edit account to change anything, then save. If you close the tab mid-edit by accident, your unsaved changes are kept and offered back when you return.

Five cards group what you set here:

  • Identity — your public brand name, your Booking URL, your Legal name, the owner, and the contact, billing, and phone details customers and receipts use.
  • Address — where the business is registered. Your country is fixed at signup; city, region, and postal code stay editable.
  • Compliance — your Trade license # and VAT number. These print on invoices and verify your salon for the Gloora marketplace.
  • Business — how your salon is structured, plus a Business type that decides which reports lead for you. Change it anytime.
  • Regional — language, timezone, and currency. These lock after signup; contact support if one has to change.

Your booking URL is load-bearing

Your Booking URL is the web address customers book at — and it's printed on every QR code and share link you've handed out. Change it and all of those older links stop working, so Gloora makes you tick a confirmation before it saves. Rename it early, or not at all.

Recent activity

The account page keeps a Recent activity timeline — the most recent changes to these settings, who made each one, and when. It's a quiet audit trail: if a rate or a detail ever looks off, you can see exactly what changed and by whom.

If the owner deletes their Gloora login

Worth knowing before it happens, because it is the one action here that takes the whole business with it. Deleting the owner's Gloora login closes the workspace: everyone signing in afterwards sees This workspace was closed.

The account owner deleted their Gloora login, which closes the workspace with it. Nothing was charged and no payment failed. Your bookings, branches and customers are still stored — contact support and we can transfer ownership to reopen it.

Your data is not gone. It enters a soft-deleted state and is kept for 30 days before anything is erased for good, so there is a real window to change your mind. Nothing bills during it.

Inside that window, signing up again with the same email address doesn't create a second, empty salon — the sign-up shows We found your salon instead: You've signed up with an email that matches a Gloora workspace which was closed when its owner deleted their login. Your salon, staff, services and clients are all still there — nothing was deleted. You can take the salon back or press Start a new salon instead, and Contact support is on the same screen.

Reopening is checked by a person

Someone from Gloora will check this before reopening it, because an email match on its own isn't proof of ownership. We'll email you at this address.

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